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As part of our offerings to our customers, Unicon Software provides Application Hosting services.
The advantages of Application Hosting:
- Reduced onership costs
- Security - all data lives in our locked down Datacenter.
- Safety - all data is backed up every four hours and replicated offsite nightly.
- No servers to purchase - less electricity, less noise, less cooling, less cost.
- Scalability and flexibility - pay for what you use escaping large capital expenditures.
The Unicon Software Application Management service includes:
- Managing hardware requirements
- 24 x 7 application monitoring with Email and SMS alerts
- Managed backup
- Daily backups of the entire system with a 14 day retention period
- Ability to restore the entire system container should any issues arise.
- Extended support
- Proactive support
- System patching and updates.
contact us or call on 1300 212 776
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Unicon Software datacenter Security:
- Physical and electronic security is managed by the Security/Administration office.
- Entry into the Datacenter for visitors and customers is via the Main Reception which has a
staffed Security Station. Access is strictly by appointment.
- Customer security cages in the Data Hall are individually keyed. Issuing of keys is controlled by
the Security/Administration office.
- CCTV cameras are continually active
- The site has ASIO T4 certification.
- In 2006 the site obtained the ISO 27001 certification.
- Multiple telecommunications carriers are used to supply the external data communications
links, enabling external connectivity redundancy. Currently these providers are Vocus Connect,
Pipe Networks, Verizon and UECOMM
- Category-6 cabling is used throughout the facility, and fibre-based connections can be used
between the Data Hall and Node.
- All cabling is routed in suspended trays that run under walkways between the caged areas. This
design allows ready access for routing new cables to a new or existing cage, without having to
enter a customer’s caged area.
- Power and data are segregated as per Australian electrical and telecommunications installation
standards.
- Security check point at entrance to car park + building.
- Registered personnel only allowed beyond reception.
- Biometric security and swipe card required.
- CCTV security camera system.
- Locked doors.
- Security personnel onsite 24x7.
Network Security
- Redundant firewall systems and redundant switches.
- Intrusion detection system.
- Intrusion prevention system (DoS and DDoS attack prevention).
- Managed hardware firewall rules (optional service).
- Two factor authentications are required to administer our infrastructure.
System Security
- Operating system and application security patching is perform on all Web24 managed systems.
- Hardware firewall options are available (standard with Web24 managed server).
- SSL certificates available (for encrypting sites).
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